Patients = Customers

“Do you need a MC for today?” Dr. X asked.

Of cos, there is nothing special with that question UNLESS the question was threw at you the moment you walk in to a clinic.

This was what happened…

Days ago, I went to a clinic near Kelana Jaya due to my sickness. I walked in to the consultant room when my name was being called. The moment I saw Dr. X, she asked me a silly question which I wrote as the starting point for this post. “Huh?” I responded.

She then asked me what sickness I had.. I told her and all she said was “Okie”, indicating that the medical session is done. I gave her a glare, a mean one. Only then she told me to lie down where she checked my tummy.

When it was done, I walked out the door.. I would say, everything happened in less than 2mins.

To tell you the truth, I was really annoyed with her-so-not-professional attitude. I’ve always respect people with the “DR” tittle but now, I think “IF YOU WANT MY RESPECT, YOU GOTTO EARN IT”. Come to think of it, I paid rm60 for a few tablets of medicine (which I could just pay rm4 for Panadol). We are not only patients, but we are also customers. We deserve a better service!